Website Privacy Policy

This Privacy Policy applies to all personal information collected by Intellifold Process Mining Operations Pty Ltd (we, us or our) via the websites located at https://www.intellifold.ai and https://www.intellifold.com.au/ (Website) and our Process Mining Solution Services at https://app.processmining.intellifold.com.au/ (Services).

What information do we collect?
The kind of Personal Information that we collect from you will depend on how you use the website and services.
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The Personal Information which we collect and hold about you may include the following:
Types of information
The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
How we collect your Personal Information‍
Purpose of collection
Security, Access and correction
Complaint procedure
‍If you have a complaint concerning the way we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by our Data Privacy Officer, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas transfer
Your Personal Information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your Personal Information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles, and we will not be liable for any mishandling of your information in such circumstances.
GDPR
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your Personal Information is handled in a manner inconsistent with that law.
How to contact us about privacy
If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us via email or website contact form.

Website Terms & Conditions of use

About the Website
Acceptance of the Terms
You accept the Terms by remaining on the Website. Where the option is available in the user interface, you may also accept the Terms by clicking to accept or agree to the Terms.
About the Service
Acceptable use of Service
Security and Data Privacy
Intellifold takes your privacy seriously and information provided through your use of the Website and/or Services are subject to Intellifold’s Privacy Policy, which is available on the Website. The Privacy Policy also addresses Intellifold’s processes, policies, and obligations in respect of Process Mining Solution Services security breaches.
Data Use
Intellifold collects, stores, and processes your data as part of the registration process and use of Process Mining Solution Services. The data is used to provide Services to you, as well as to facilitate Intellifold’s business operations. The Privacy Policy outlined how your data is collected, stored, and processed by Intellifold. The Privacy Policy also addresses Intellifold's processes, policies, and obligations in respect of data encryption and removal requests.
Subscription to use the Service
Payments
Refund Policy
Copyright and Intellectual Property
General Disclaimer
Limitation of Liability
Termination of Contract
The Terms will continue to apply until terminated by either you or by Intellifold as set out below.
Indemnity
You agree to indemnify Intellifold Process Mining Operations Pty Ltd, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
Dispute Resolution
Venue and Jurisdiction
In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
Governing Law
The Terms are governed by the laws of New South Wales. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Terms shall remain in force.

Cookie Settings

These Cookie Settings apply to all websites and functionality offered via the Intellifold domain located at https://www.intellifold.com.au (Website) and related pages.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device, store your preferences, and enhance your browsing experience. Cookies can be "first-party" (set by us) or "third-party" (set by other parties like analytics or advertising partners).
Types of Cookies We Use
Managing Your Cookie Preferences
You can manage your cookie preferences through the following methods:
Changes to This Cookie Settings Document
We may update this Cookie Settings document from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.
Contact Us
If you have any questions or concerns about our use of cookies, please contact us via email or website contact form.

Unlock the Power of Data with Intellifold Process Mining

Intellifold Process Mining provides powerful solutions that utilise advanced data analysis techniques to uncover hidden inefficiencies and optimise business processes. By analysing event logs and system data, it generates valuable insights into process execution, allowing businesses to identify bottlenecks, streamline operations, and improve overall efficiency. Our Process Mining solutions can be used with most common enterprise systems.

Discovery, Prediction, Alerting, and Actioning

Automated process flow visualisation and interaction provide the opportunity to show what works well and what requires follow-up. The AI prediction functionality highlights where process deviations are likely to occur based on similar previous patterns. Alerts in the form or email and SMS enable the opportunity to timely intervene. An action workflow facilitates the appropriate follow-up.

Intellifold AI: Unleashing the Power of Artificial Intelligence

Intellifold AI is a suite of cutting-edge products that harnesses the power of Artificial Intelligence and Large Language Models to deliver advanced analytics and support solution development. With ML algorithms, general-purpose language generation, and data-driven insights, we revolutionise the way businesses analyse and optimise their operations and interact with our solutions.

Transforming Operations

Intellifold AI empowers businesses to make smarter decisions, drive efficiency, and boosts profitability.

Self-service Solutions

By leveraging AI, we optimise how solutions are created. We know source systems and what this data means in context of your business process.

Powerful Real-Time Data Analysis

Our products provide real-time data analysis capabilities, allowing you to make informed decisions quickly. With the intuitive design and embedded business knowledge and KPIs, you can easily navigate the insights generated and action improvement. Additionally, our products offer alert functionality to get notified directly and a workflow engine for actioning.

Intuitive User-Friendly Interface

At Intellifold, we prioritise business impact and user experience. Our products feature intuitive and user-friendly interfaces, making it easy for you to understand root-causes, to identify improvement opportunities, and to interact with the dashboards, generated process flows, and KPI results. Whether you are a beginner or an advanced analyst, our design ensures a smooth and efficient user experience.

Seamless Integration Capabilities

Intellifold products are designed to seamlessly integrate with your existing systems. Our solutions can connect with your source systems via API or database, and work with most data warehouse products, allowing for efficient data transfer and analysis. With our integration capabilities, you can leverage the power of our products without disrupting your current workflow.

Hosting options

We offer our products and solutions implemented in Client cloud environment or hosted in an Intellifold cloud environment. Leveraging an existing cloud environment can provide advantages in system integration and security. This typically involves a higher initial implementation cost but lower ongoing fees. The Intellifold cloud environments are scalable and offered at locations where providers offer their services.

Microsoft Azure

Amazon Web Services

Akamai & Linode

With data centers across the globe, MS Azure offers low-latency and high availability. It's comprehensive cloud computing platform offers a wide range of services including virtual machines, app services, databases, AI services, etc. MS Azure is known for its strong enterprise integration capabilities, emphasis on hybrid cloud solutions, enabling seamless integration between on-premises systems and cloud services.

Pricing models are flexible including pay-as-you-go options, reserved instances, and spot instances. Target clients have existing Microsoft ecosystems.

With a similar offering to MS Azure, AWS has extensive location coverage and a broad suite of services such as compute power, storage options, databases, machine learning, and IoT solutions. AWS is known for its scalability, flexibility, and extensive global infrastructure.

AWS's pay-as-you-go pricing model and rich ecosystem of third-party integrations are also major strengths. It caters for a wide range of clients from startups to large enterprises.

Akamai offers scalable, simple, affordable, and accessible Linux-based cloud solutions and services. Linode's  virtual private servers (VPS) and Akamai's content delivery network (CDN) offer  simplicity, affordability, and performance in cloud hosting. It is popular among developers, small businesses, and startups looking for cost-effective cloud solutions without compromising on performance.

Akamai's straightforward pricing without complex pricing models, can be appealing for more budget-conscious clients.
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Discover for yourself:

Unlocking Value with Intellifold's Latest Product Updates

Stay ahead of the competition with Intellifold's cutting-edge products and services. Explore our latest updates and find the perfect solution for your business needs.

New Solutions

Intellifold regularly develops new innovative solutions to support our clients. Check out our latest releases!

Enhanced Features

Discover the latest enhancements and upgrades to our existing product and solution line-up!

Trusted Partnership

Additional Services to Enhance Your Experience

At Intellifold, we believe in providing exceptional customer support and comprehensive training programs to ensure that you get the most out of our products. Our dedicated team is here to assist you every step of the way, from implementation to ongoing support.

Customer Support

Our customer support team is available during office hours to address any questions or concerns you may have.

Training Programs

We offer comprehensive training to ensure that you and your team are equipped with the knowledge and skills needed to get the most out of our software and solutions.

Product Updates

Stay up to date with the latest product updates and enhancements. Our software and solutions improve all the time. Check our updates to know the latest.

Experience Our Intelligent Product Suite

Unlock business value with our data-driven solutions and AI capabilities.

Schedule a Call
Access to Free Demo

FAQs

Find quick answers to common questions about our products.

What is Intellifold PM?

Intellifold Process Mining is our suite of data-driven solutions that helps businesses analyse and optimise their processes. These solutions automatically visualise process flows based on time stamped event data from source systems. It uses advanced algorithms to extract insights from operational data, allowing organizations to identify bottlenecks, streamline workflows, and make data-driven decisions.

What is Intellifold AI?

Intellifold Artificial Intelligence is our suite of AI-driven capabilities to support data analysis and data analytics solution development. In data analysis it's about leveraging machine learning and predictive algorithms to provide businesses with better insights and make data-driven predictions to optimise operations and drive business growth. In data analytics solution development it's our large language model with ERP knowledge enabling enhanced and faster solutions delivery. Knowledge includes KPI translation to data models, code generation for analytics routines, suggested visualisations, and automated testing.

How can Intellifold help my business?

Intellifold can help your business by providing data-driven products and solutions that unlock value across your organization. Our targeted process mining solutions, deep system understanding, and AI-driven capabilities enable you to expedite discovery, actioning, and ongoing process monitoring and uplift. Whether you need to reduce costs, improve efficiency, mitigate risks, or enhance automation, Intellifold has the expertise to support your business goals.

What are your success stories?

Our success stories involve helping businesses reduce time, costs, and risk. We have also helped improve process execution, capital requirements, and automation. By leveraging our data-driven products and solutions, organizations have achieved significant improvements in their operational efficiency, cost reduction, and risk mitigation.

How can I contact you?

If you still have questions or need further assistance, please don't hesitate to contact our team. We're here to help and provide you with the information you need to make informed decisions for your business.

Still have questions?

Contact us for more information or assistance.

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