Website Privacy Policy

This Privacy Policy applies to all personal information collected by Intellifold Process Mining Operations Pty Ltd (we, us or our) via the websites located at https://www.intellifold.ai and https://www.intellifold.com.au/ (Website) and our Process Mining Solution Services at https://app.processmining.intellifold.com.au/ (Services).

What information do we collect?
The kind of Personal Information that we collect from you will depend on how you use the website and services.

The Personal Information which we collect and hold about you may include the following:
Types of information
The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
How we collect your Personal Information
Purpose of collection
Security, Access and correction
Complaint procedure
If you have a complaint concerning the way we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by our Data Privacy Officer, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas transfer
Your Personal Information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your Personal Information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles, and we will not be liable for any mishandling of your information in such circumstances.
GDPR
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your Personal Information is handled in a manner inconsistent with that law.
How to contact us about privacy
If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us via email or website contact form.

Website Terms & Conditions of use

About the Website
Acceptance of the Terms
You accept the Terms by remaining on the Website. Where the option is available in the user interface, you may also accept the Terms by clicking to accept or agree to the Terms.
About the Service
Acceptable use of Service
Security and Data Privacy
Intellifold takes your privacy seriously and information provided through your use of the Website and/or Services are subject to Intellifold’s Privacy Policy, which is available on the Website. The Privacy Policy also addresses Intellifold’s processes, policies, and obligations in respect of Process Mining Solution Services security breaches.
Data Use
Intellifold collects, stores, and processes your data as part of the registration process and use of Process Mining Solution Services. The data is used to provide Services to you, as well as to facilitate Intellifold’s business operations. The Privacy Policy outlined how your data is collected, stored, and processed by Intellifold. The Privacy Policy also addresses Intellifold's processes, policies, and obligations in respect of data encryption and removal requests.
Subscription to use the Service
Payments
Refund Policy
Copyright and Intellectual Property
General Disclaimer
Limitation of Liability
Termination of Contract
The Terms will continue to apply until terminated by either you or by Intellifold as set out below.
Indemnity
You agree to indemnify Intellifold Process Mining Operations Pty Ltd, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
Dispute Resolution
Venue and Jurisdiction
In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
Governing Law
The Terms are governed by the laws of New South Wales. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Terms shall remain in force.

Cookie Settings

These Cookie Settings apply to all websites and functionality offered via the Intellifold domain located at https://www.intellifold.com.au (Website) and related pages.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device, store your preferences, and enhance your browsing experience. Cookies can be "first-party" (set by us) or "third-party" (set by other parties like analytics or advertising partners).
Types of Cookies We Use
Managing Your Cookie Preferences
You can manage your cookie preferences through the following methods:
Changes to This Cookie Settings Document
We may update this Cookie Settings document from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.
Contact Us
If you have any questions or concerns about our use of cookies, please contact us via email or website contact form.
Collaborate on innovation:

Let's work together

Welcome to Intellifold! We help mid-size to large organisations optimise their business processes through data-driven insight and AI. With the right solution and support to provide value from the start, and this without the need for large-scale transformation.

We do this by creating full process transparency, highlighting process bottlenecks, rework, and control failures, and then building the roadmap for improvement. We leverage Process Mining & AI solutions together with our extensive experience in business processes, systems, and data to optimise your workflows, not just ‘speed up’ current practices. We fix the root causes through targeted actions across people, processes, and technology.

We love to hear your story and explore together how to best elevate your operations!

What we stand for:

Mission

Process Mining and AI technologies accessible and actionable for everyone

Vision

Be the trusted partner for businesses seeking to harness the power of data to uplift their operations
(reduce costs, improve performance, and enhance control)

Values

• Integrity
• Continuous Improvement
• Collaboration
• Client-centric Innovation
• Automation and Optimisation
• Authenticity and Personalisation
• Learning and Accountability

The story behind our brand:
Unity is strength; collaboration is power:

Meet Our Team

Our team of highly skilled professionals.

Maarten
CEO

Maarten is our fearless explorer of bold ideas and possibilities. With over 20 years of experience supporting companies to become more data-driven, he challenges the status quo to drive meaningful change at clients and internally. He brings an insatiable curiosity and a knack for seeing the bigger picture, deep diving into details while keeping an eye on the horizon. Maarten leads our solutions agenda and client engagements, turning visionary ideas into impactful realities while inspiring the team to make things better every step of the way.

Yaguang
CTO

Yaguang is the brilliant mind behind our cutting-edge products, armed with a PhD in informatics and an unmatched expertise in process mining algorithms. He leads our software innovation initiatives, ensuring every line of code is optimised and every feature is finely tuned to make our products faster, smarter, and more effective. His focus extends beyond development, as he carefully maintains the health of our systems ensuring optimal performance of our solutions. His passion for perfection drives him to explore every possible improvement.

Susandra
CFO

Susandra brings a unique blend of forward-thinking strategy, creativity, and disciplined execution to Intellifold. She’s always looking for new ways to advance the business while fostering a joyful and engaging environment for the team. With her sharp focus, Susandra ensures that our decisions align with our long-term vision and values. Whether it's forecasting cash flows, strategic planning, compliance, or broader company initiatives, her ability to balance innovation with structure is what keeps Intellifold both financially sound and agile.

Tim
Full Stack Developer

Tim is the architect behind our latest functionality, a full stack engineer with a sharp eye for detail and an even sharper instinct for innovation. With deep expertise in Java, TypeScript, and Azure services, he’s constantly building, refining, and pushing the limits of our platform. Tim thrives on untangling complexity and isn’t afraid to challenge how we work if there’s a better way forward. He questions assumptions, explores alternatives, and helps us reimagine our thinking. His drive to make things better is matched only by his commitment to quality, making him a core force in our product evolution.

We're hiring!
Your role

How would you like to support our team? Come and have a chat to find out if Intellifold is for you.

We are thrilled to get in contact with individuals who are interested to join our team and passionate about business process improvement and technology.

Get in Touch

If you have any questions or can use more information:

Email

Send us an email and we'll get back to you

info@intellifold.com.au

Phone

Give us a call and let's discuss your needs

+61 2 9375 2265

Office

Visit our office for a face-to-face conversation

Level 17, Chifley Tower
2 Chifley Square, Sydney
NSW 2000, Australia